June 8, 2020

Dear EcoPass Coordinators,

RTD resumes fare collection and front-door boarding July 1

Beginning July 1, riders will board at the front of buses and will be asked to pay with a ticket, pass or cash when riding on the RTD system. EcoPass holders will be asked to tap the validator upon boarding the bus, and prior to boarding light rail. Please share this information with your employees.

The agency asks riders to be partners in safety by wearing a face covering and keeping 6 feet between them and others when riding or waiting to board vehicles. To learn more about the measures RTD continues to take to keep its employees and riders safe, visit rtd-denver.com/coronavirus.

Refunds and Credits

We will begin to process refunds and disburse via U.S. Mail a few weeks after fare collection resumes on July 1.

Thank you,

RTD Market Development